Performance

As construction projects become increasingly complex, our Performance® service package guarantees our customers the highest-possible quality of construction outcome during the bidding process.

 

Your guarantee of the highest-possible quality of construction outcome

This process introduces clear project stages as the basis for constructive dialogue with customers and stakeholders.

 
A multidisciplinary team is formed to identify any potential surprises, limit issues during the construction phase and suggest routes towards optimisation.
 
We prepare a timetable of key points to give you a permanent ongoing overview of your project and to lock-in compliance with lead times.
 
Self-assessment procedures are implemented throughout the project.
 
A single point of contact is appointed for every project and tasked with the responsibility to ensure that our commitments are met and that all stakeholder relationships run smoothly.
 
Every possible step is taken to ensure that your building or structure is ready for immediate use on handover.

 

Performance® provide you with ongoing support in the post-handover phase

Where buildings are concerned, we extend our Performance® service package by a further 12 to 24 months to provide you with support during the decisive post-handover phase and ensure:
 
  • The smooth handover of your building
  • That your building delivers maximum performance as quickly as possible
  • That the preventive maintenance, remedial maintenance and energy costs related to the use of your building are optimised
 
Our services include:
  • The provision of user guides for building operators and users
  • Assistance in preparing the maintenance programme